Technical Support Representative | Foundever ™
Technical Support Representative | Foundever ™
JOB DESCRIPTION
Go further with Foundever™
Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
What should you expect from us?
- Paid training from day one
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together we can accomplish so much more
- Fun team environment where we work hard to build trust every single day
- HMO Benefits for you and your family
- Free Call Center Training
- Free Shuttle services in selected locations (Pick-up points)
Terms and conditions apply
Allow us to bring you a new experience of safe and hassle-free job application thru our Virtual Career Fair.
Simply click on the link below to immediately bring you one step ahead on your application.
Link: https://jobs.foundever.com/content/Philippines/?locale=en_US
This will take you to the registration portal to start the automated application process. Please make sure you are ready to proceed and that you are at a location conducive for assessments. Kindly take the time to complete the assessment within the day.
Once you’re in our page, Please select any of the following locations below:
Pasig
1 Doña Julia Vargas Avenue, Pasig City
Quezon City
Eton Cyberpod, Ortigas Avenue cor. EDSA, Quezon City
Mandaluyong
Career Center, EDSA Boni Avenue, Mandaluyong City
JOB QUALIFICATION
What are we looking for?
- Completed at least 2nd year college of education (Any IT – Related courses is a plus)
- Tech support or IT Service desk background is a plus
- Good command of English Language
- Technical knowledge is a plus
- Minimum of 6 months Technical Support experience (BPO or non-BPO industry) is an advantage
OTHER JOB REQUIREMENTS
JOB BENEFITS
Health Card, Commission, Allowance, Life Insurance, OthersWORK LOCATION
Quezon City, Pasig, MandaluyongCOMPANY PREVIEW
Dress Code
Language
Telephone No.
Mobile No.
Company Size
COMPANY OVERVIEW
Sitel Group® and SYKES are now Foundever™.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.?
WHY JOIN US?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
We are focused on creating YOUR best moments with you for your:
- Growth
- 84% of our associates say they have been given opportunities to grow and develop (MAX Survey 2022)
- 93% of managers promoted from within (internal data)
- 77% of our associates say there are growth opportunities for them at Foundever™ (MAX Survey 2022)
- Wellbeing
- 7 out of 10 associates feel their wellbeing is prioritized (MAX Survey 2022)
- 8 out of 10 associates say they have flexibility in the way that they work (MAX Survey 2022)
- 40K-strong global wellbeing community (EverBetter 2022)
- Gold 2022 Stevie® winner for Great Employer
- Belonging
- 1(out of 5) global rating for diversity & inclusion (Glassdoor)
- Leader in diversity (Financial times & Statista 2023)
- 86% of our associates believe that diversity is valued (MAX Survey 2022)
- Best company culture, best company for diversity, best company for women(Comparably 2022)
- Purpose
- 5,874new hires from language proficiency programs (2022)
- Since 2017, we have recorded over 1,000 CSR activities
- 43% of women in tech accounts