Sitel Group® and SYKES are now Foundever™.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
We are focused on creating YOUR best moments with you for your:
- Growth
- 84% of our associates say they have been given opportunities to grow and develop (MAX Survey 2022)
- 93% of managers promoted from within (internal data)
- 77% of our associates say there are growth opportunities for them at Foundever™ (MAX Survey 2022)
- Wellbeing
- 7 out of 10 associates feel their wellbeing is prioritized (MAX Survey 2022)
- 8 out of 10 associates say they have flexibility in the way that they work (MAX Survey 2022)
- 40K-strong global wellbeing community (EverBetter 2022)
- Gold 2022 Stevie® winner for Great Employer
- Belonging
- 1(out of 5) global rating for diversity & inclusion (Glassdoor)
- Leader in diversity (Financial times & Statista 2023)
- 86% of our associates believe that diversity is valued (MAX Survey 2022)
- Best company culture, best company for diversity, best company for women(Comparably 2022)
- Purpose
- 5,874new hires from language proficiency programs (2022)
- Since 2017, we have recorded over 1,000 CSR activities
- 43% of women in tech accounts