Sitel Group® and SYKES are now Foundever™.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.? 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. 

We are focused on creating YOUR best moments with you for your:

1. Growth

• 84% of our associates say they have been given opportunities to grow and develop (MAX Survey 2022)
• 93% of managers promoted from within (internal data)
• 77% of our associates say there are growth opportunities for them at Foundever™ (MAX Survey 2022)

2. Wellbeing
   • 7 out of 10 associates feel their wellbeing is prioritized (MAX Survey 2022)
   • 8 out of 10 associates say they have flexibility in the way that they work (MAX Survey 2022)
   • 40K-strong global wellbeing community (EverBetter 2022)
   • Gold 2022 Stevie® winner for Great Employer
3. Belonging
   • 1(out of 5) global rating for diversity & inclusion (Glassdoor)
   • Leader in diversity (Financial times & Statista 2023)
   • 86% of our associates believe that diversity is valued (MAX Survey 2022)
   • Best company culture, best company for diversity, best company for women(Comparably 2022)
4. Purpose
   • 5,874new hires from language proficiency programs (2022)
   • Since 2017, we have recorded over 1,000 CSR activities
   • 43% of women in tech accounts