The Customer Care Specialist is primarily responsible for receiving inbound calls and responding to customer’s call & email inquiries, building customer’s interest in the services and products offered by the company, or making outbound calls for follow-up customer support or telemarketing purposes, following a set of standards established for call management, call accuracy, call handling and data encoding accuracy.
· Candidates must possess at least a Bachelor's/College Degree in any field.
· At least 1 Year of working experience in the related field is required for this position.
· Must have excellent verbal communication skills.
6 days a week (HYBRID)
Shifts starts at 9am-6pm(onsite)
11am-8pm(wfh)1pm-10pm(wfh)
1 day off
*Note: Work from home starts after training - possible after two months
Php 16,000 - 19,000
Dempsey Resource Management INC. (DEMPSEY) provides an alternative, back-office manpower sourcing, and recruitment services to fill up various job positions in your organization.
Dempsey will provide the Client companies with several candidates for the job position that needs to be filled up free of charge. These candidates will be pre-screened and pre-qualified to determine whether their qualifications and/or competencies match with the requirements set by the Client for the desired job position.
Dempsey Resource Management Inc. (DEMPSEY) is committed to finding our candidates the right job in the right company. We make a preliminary assessment of the candidates’ qualifications and match them with that of our Clients’ requirements.
DEMPSEY does not charge any fee to our Candidates, whether or not they are successfully hired.
By applying through email, the Applicants’ resumes will automatically be put on our active file. Once we determine that your qualification and/or experience matches that of the Clients’ requirements, we shall endorse you to the Client for their own screening and short-listing.
The general information about the Client and other relevant matters will be discussed with you once our Client informs us to schedule you for your interviews and evaluation process.
Once endorsed, our Candidate will have a better opportunity of getting hired.