Senior Payroll Officer

Full-time Work on site

JOB DESCRIPTION

THE ROLE:

Focus on supporting the transformation of payroll processes and structures, drive best practice payroll policies and procedures and assist with the implementation of a new payroll software solution.

RESPONSIBILITIES:

• Provide day to day management of the payroll function, fortnightly and monthly payruns

• Ensure timely communication and resolution of pay queries

• Assist with reviews and audits of employee data to ensure accuracy of payroll master data, such as employment type, pay rates etc

• Support with the development of project plans, market research and selection of a new payroll solutions

• Support with parallel payrun design and testing

• Assist with the implementation of a selected new payroll solution, including data cleansing, setup of pay item rules/calculations, working collaboratively with external supplier consultants and internal stakeholders

• Assist with the review and redesign of time and attendance data used in payroll processes and help drive continuous improvement opportunities that provide improved time and attendance data quality

• Contribute to the development of business payroll reporting needs and analysis

JOB QUALIFICATION

TECHNICAL REQUIREMENTS:

• Experience with Australia payroll system setups and establishing best practice business process (experience with payroll system implementations would be highly regarded)

• Ability to work with manual processes and multiple data sources.

• Solid project management experience with ability to work independently as well as within a team

• Strong communication and customer service skills in being able to engage and communicate across internal and external stakeholders. • Exhibits high attention to detail. 

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Others
Specialization
Human Resources

WORK LOCATION

Ortigas Centre, Pasig

COMPANY PREVIEW

Average application processing time
Less than 2 weeks


Dress Code
Semi-formal

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 9177022830

Mobile No.
+63 9177022830

Company Size
50-200 employees

Benefits

Working Hours
Sunday
06:00 AM-06:00 PM
Monday
06:00 AM-06:00 PM
Tuesday
06:00 AM-06:00 PM
Wednesday
06:00 AM-06:00 PM
Thursday
06:00 AM-06:00 PM
Friday
06:00 AM-06:00 PM
Saturday
06:00 AM-06:00 PM

COMPANY PHOTOS

COMPANY OVERVIEW

ESC is Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverables to corporate clients in Australia. Our business is focused efficiently utilising skills and resources to deliver positive results to our clients on time, every time.

We are comprised of professionals who are experts in providing specialised assistance to our clients. We differentiate ourselves from most outsourcing companies because we do not operate on a script. We work by feel, instinct, and intellect to give dynamic assistance without compromising quality. All of our employees thrive in an open office where dialogue is encouraged between the staff and management. Here, questions are encouraged, and new ideas are respected. We put a premium in equal opportunity rather than hierarchical business organisation. As a result, each employee rightfully contributes to the company’s growth.

While we help our clients, we also want to help you fulfil your dreams. Our employees enjoy a family atmosphere, with opportunities for learning and growth. Every employee has an important role to fulfil. We provide world class service to our clients, while giving you a chance to attain work and life balance. And because we operate during Australian hours, you can work during the day and have enough time after your shift for your families.

We are committed to uphold the highest ethical and professional standards possible, as we strive for the best industry practice. We take great pride in helping thousands of Australians, from those who are detail-oriented to those who only have a limited background on the services we offer. We nurture our staff’s growth while fostering teamwork, allowing each employee to take pride in their work.

Our customers appreciate the refreshing personalised service that we provide. Once you become an ESC employee, you will assist our clients to answer their enquiries. It is very important that they do not speak to robots, but to real professionals who empathise with them while providing fast and reliable service. And because our real world customers are as varied as the colours of the rainbow, we hire people who also enjoy the unconventional; those who find fulfilment in thinking out of the box, and those who go above and beyond to help our customers as ESC and hassle-free as possible.

Just like the ‘ESC’ keyboard button that ends completed tasks so that you can begin on a new one, ESC lets you start on your new life as a well-rounded individual, providing the best of Filipino service and talent to our Australian Clients.

WHY JOIN US?

ESC Service offers:
- Competitive compensation package and benefits
- Continuous training and real-world learning                                                                                  
- Health Coverage
- Fixed day shift
- Company events
- Attendance and meal allowance
- Personalised care with our Human Resources Team
- Mentoring with Company Senior Management and Executives
- Endless opportunities for career growth

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