TRAINEE TECH SUPPORT ENGINEER Salary: 13,000 - 18,000 / WEST AVE., QC
TRAINEE TECH SUPPORT ENGINEER Salary: 13,000 - 18,000 / WEST AVE., QC
JOB DESCRIPTION
- • Fresh Graduates welcome to apply
- • With or without experience
- • Bachelor's/College Degree in Computer Engineering or equivalent degree
- • Knowledge in Open Source Technologies, Web Programming, Web Design or TCP/IP
- programming is an advantage
- • Knowledgeable in LAN/WAN configurations
- • Knowledge in general purpose programming (PHP, C/C++, Java, Python, Visual
- Basic ..) and advantage
- • Knowledge in Virtualization (KVM or Vmware) and Linux (Centos) an advantage
- • Basic Technical writing skills to create documentation for knowledge base and product
- tutorials
- • Must be willing to travel and work on -call when necessary
- • Flexible and can work with minimal supervision
- • Has a sense of urgency in addressing clients' concerns and requirements.
- • Strong troubleshooting/problem solving skills: ability to assess a problem and
- determine an effective course of action.
- • Must have excellent communication and interpersonal skills.
- • Fast Learner and with excellent research skills
- • Training is by immersion in our technical operations. Candidates must have basic knowledge and understanding of Network systems, Network Communications and Security
- • Design, deploy and support network monitoring and management system, network security systems L2/L3 Network systems , cloud inrastructure , computer networks and
- Unified Communication Systems
- • Provide Technical training to end -users
- • Collaborate with Sales team for Technical Demos of products and solutions
- • Respond and resolve customers Support requests via phone, email and web or on-site
- if necessary
- • Document all customer support requests and ensure that needs and solutions are documented
- • Create Technical Incident Reports to Customers and to the Supervisor
- • Maintenance and Monitoring of customers and company internal / external support
- tickets
- • Ensure that all installation at customer sites are performing per acceptable industry standards
- • Technical Documentation of product installation , configuration and troubleshooting.
- • Perform internal testing and research of new and existng products for integration into
- company solutions.
OTHER JOB REQUIREMENTS
WORK LOCATION
Quezon CityCOMPANY PREVIEW
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COMPANY OVERVIEW
Dempsey Resource Management INC. (DEMPSEY) provides an alternative, back-office manpower sourcing, and recruitment services to fill up various job positions in your organization.
Dempsey will provide the Client companies with several candidates for the job position that needs to be filled up free of charge. These candidates will be pre-screened and pre-qualified to determine whether their qualifications and/or competencies match with the requirements set by the Client for the desired job position.
WHY JOIN US?
Dempsey Resource Management Inc. (DEMPSEY) is committed to finding our candidates the right job in the right company. We make a preliminary assessment of the candidates’ qualifications and match them with that of our Clients’ requirements.
DEMPSEY does not charge any fee to our Candidates, whether or not they are successfully hired.
By applying through email, the Applicants’ resumes will automatically be put on our active file. Once we determine that your qualification and/or experience matches that of the Clients’ requirements, we shall endorse you to the Client for their own screening and short-listing.
The general information about the Client and other relevant matters will be discussed with you once our Client informs us to schedule you for your interviews and evaluation process.
Once endorsed, our Candidate will have a better opportunity of getting hired.