FIELD TECHNICAL SUPPORT STAFF for INNOVATIVE ICT & PUBLISHING/ BRGY. SAN ISIDRO, CAINTA
FIELD TECHNICAL SUPPORT STAFF for INNOVATIVE ICT & PUBLISHING/ BRGY. SAN ISIDRO, CAINTA
JOB DESCRIPTION
Job Description:
- Provide service and customer support during field visits or dispatches.
- Tie workflow to schedule.
- Installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
- Diagnose errors or technical problems and determine proper solutions.
- Produce timely and detailed service reports.
- Document processes
- Follow all company’s filed procedures and protocols.
- Cooperate with technical team and share information across the organization.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Build positive relationships with customers
JOB QUALIFICATION
Qualifications:
- Male, 22 to 28 years old
- With at least 6 months to 1 year experienced as a field technical support staff
- Graduate of any 4-year IT related course
- Team player, hardworking, self-motivated, and requires minimal supervision
- Knowledgeable with different Operating System and basic computer and network troubleshooting.
- Ability to troubleshoot, test, repair and service technical equipment.
- Ability to work flexible shifts and to adapt to changing work schedules.
- With good written and verbal communication skills.
Familiarity with mobile tools and applications
OTHER JOB REQUIREMENTS
JOB BENEFITS
COMPANY PREVIEW
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COMPANY OVERVIEW
Dempsey Resource Management INC. (DEMPSEY) provides an alternative, back-office manpower sourcing, and recruitment services to fill up various job positions in your organization.
Dempsey will provide the Client companies with several candidates for the job position that needs to be filled up free of charge. These candidates will be pre-screened and pre-qualified to determine whether their qualifications and/or competencies match with the requirements set by the Client for the desired job position.
WHY JOIN US?
Dempsey Resource Management Inc. (DEMPSEY) is committed to finding our candidates the right job in the right company. We make a preliminary assessment of the candidates’ qualifications and match them with that of our Clients’ requirements.
DEMPSEY does not charge any fee to our Candidates, whether or not they are successfully hired.
By applying through email, the Applicants’ resumes will automatically be put on our active file. Once we determine that your qualification and/or experience matches that of the Clients’ requirements, we shall endorse you to the Client for their own screening and short-listing.
The general information about the Client and other relevant matters will be discussed with you once our Client informs us to schedule you for your interviews and evaluation process.
Once endorsed, our Candidate will have a better opportunity of getting hired.