Job descriptions:

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
• Overseeing the staff for the smooth running of the restaurant.
• Assisting the HR team as well as the Restaurant Operation Manager in the hiring process.
• Training new employees as per their abilities and skills.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and restock them in a timely manner.
• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
• Checking with the guest and making sure that they are getting served with the best quality food.
• Resolving customer complaints in a professional manner.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.
• And performs other related duties as may be assigned by immediate superior.

Job Qualifications:

• Bachelor’s degree in Business Management, Hospitality, or a related field.
• Prior work experience as a Restaurant Supervisor, or a similar position in the Hospitality industry.
• Professional certification as a Certified Restaurant Supervisor will be an advantage.
• Proficiency in Restaurant Management Software
• Extensive experience in demonstrating leadership skills.
• Amazing written and verbal communication skills.
• Strong organization and analytical skills.
• Exceptional customer service and Sales skills.
• Customer-oriented individual and an outstanding problem-solver.