Job brief:

CoverDesk is looking for Office-Based Virtual Assistants to provide customer service and admin support to insurance agencies based in the US. As a Virtual Assistant, you will perform various customer service-related and administrative tasks for an insurance agency including client communication and claims follow up.

For this role, strong communication skills are required, along with experience using Office tools like Outlook and Excel. Ultimately, you should be able to handle admin tasks and deliver high-quality work under minimum supervision.

Requirements:

• Candidate must possess a neutral accent

• Strong phone skills

• Excellent English communication skills

• Must be able to work in a fast-paced environment

• Proven experience in the BPO industry or other related job positions of at least 3-5 years

• Strong Microsoft Office skills (Outlook, Excel, Word, etc.)

• Must reside within Metro Manila or within Quezon City

• Must be willing to work in the permanent graveyard shift

• Must be available to start anytime

Job highlights:

- We are not your typical BPO company

- Get to work directly with your client

- Work-life balance- Fixed weekends off, fixed night shift

- HMO (Maxicare)

- Attendance bonus

- Job stability

- Client rewards