Prompting picklist, sending picklist to warehouse, changing order statuses on Seller Centers, tracking warehouse dispatches to courier, monitoring of Ship-On-Time (SOT) rate, monitoring of cancellations/returns and leading post-delivery action points when needed.  • Troubleshooting picklist issues in the internal order management system (OMS) and updating of inventory on OMS. • Coordinating with AIRR Labs’ Brand Leads for promo details and stock requirements, coordinating with Demand & Supply Planners for stock forecasting, inventory management, and PO creation; and coordinating with internal OMS team for any tech support needed. • External coordination with warehouse teams for order and inventory concerns and with platform teams for any assistance needed with order dispatching. • Implement improvements on the current fulfilment process. 

Bachelor’s degree in Industrial Engineering or equivalent relevant experience • Experience in operations and warehousing • Experience in e-commerce is a plus • Excellent written and verbal communication skills • Highly adaptable in a fast-paced environment with strong problem-solving skills • Ability to collect, track, and analyze multiple data sets • Keen attention to details • Ability to build rapport and collaborate with others within the organization and externally