Brief Job Description:

Credit and Collection Associate serves as the point contact between the management and its client by handling the billings and outstanding payment, attending and resolving billing questions and inquiries, ensure that the management is receiving accurate payment on time, and pursue billed accounts and determine needed revenue to originate restoration of service orders for field completion.

Detailed Duties and Responsibilities:

1. Keep track of client’s contact information, delinquent accounts, payment plans and late fees.

2. Reach out to clients via phone, mail, or email if billing is past due, and determine late fees for delinquent accounts.

3. Decide and determine which accounts warrant immediate attention, as opposed to those that can be handled at another time.

4. Prepares billing schedule for clients and resolve billing related inquiries, reports, request and monitor issues encountered.

5. Evaluate accounts; Develop and manage clients & agency relationships.

6. Prepare weekly monthly or quarterly reports and team sales report

7. Performs related duties and projects as assigned.

8. Performs related duties and projects as assigned.

Qualifications:

? Graduate in a Bachelor’s Degree in Business Studies/Administration/Management, Commerce, Economics, Marketing, Property Development/Real Estate Management or any equivalent

? At 2 to 3 years (s) of working experience in the related field for the position

? Proficient in MS Office such as MS Word, Excel, PPT and Familiarity with Computer software

? Ability to multitask and prioritize tasks

? Excellent time management skills

? Well-developed organizational skills

? Attention to detail

? Great verbal and written communication skills

? Professional discretion

? Critical thinking skills

? Teamwork and collaboration skills