CUSTOMER SERVICE REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
JOB DESCRIPTION
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
JOB QUALIFICATION
* Must possess at least Bachelor's/College Degree, any field
* With or without experience
* Has an experience in Customer Relation Function
* Has a broad experience in Public interaction
* Good in verbal and written communication
* Willing to deploy in Sta.Rosa Laguna
OTHER JOB REQUIREMENTS
JOB BENEFITS
Health Card, Life Insurance, OthersWORK LOCATION
LagunaCOMPANY PREVIEW
Dress Code
Language
Telephone No.
Mobile No.
Company Size
COMPANY OVERVIEW
Maximum Solutions Corporation is a 100% Filipino-owned company founded in March 2001. The company has evolved and diversified to become a complete outsource company providing clients with both skills and solutions appropriate to client’s business requirements.
As the company name suggests, it is our commitment to serve our Clients to the best we can with utmost dedication and support. We believe that exemplary and honest service begets trust and loyalty. For more than a decade, Maximum Solutions Corporation is able to live up to its commitment, as evidenced by the growing number of satisfied Clients.
WHY JOIN US?
Our company, Maximum Solutions Corporation strongly believes that manpower is equally essential for any business to grow and this is where our expertise lies — providing you the right people for your organization.
Maximum Solutions Corporation has professionally served a substantial number of client companies ranging from architecture, construction, mechanical& manufacturing business. Through the years, we had serviced various clients with highly skilled and capable employees assigned for short and long term employment.