Jr. Customer Care Officer
Jr. Customer Care Officer
JOB DESCRIPTION
- Provides efficient service to all new and existing accounts/clients of Sales & Business Development Group.
- Provides due assistance to Ma-Supervisor and AVP in handling client's concerns.
- Prepares documents necessary during accounts renewal.
- Handles inquiries and complaints from client.
- Facilitates product orientation.
- Handles all administrative requirements of SBD group.
- Ensure on time release of documents through constant monitoring.
- Keep an updated and organized centralized file.
JOB QUALIFICATION
- Candidate must possess at least Bachelor's/College Degree
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Good communication skills.
- Preferably Less than 1 year experience specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.
OTHER JOB REQUIREMENTS
JOB BENEFITS
Health Card, Allowance, Flexitime, Mobile Phone, OthersCOMPANY PREVIEW
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Telephone No.
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COMPANY OVERVIEW
MediCard Philippines, Inc. was incorporated in December 1986 and formally inaugurated on May 15, 1987 to provide comprehensive healthcare coverage to individuals in Metro Manila as well as in key provincial areas. The company was conceptualized by a group of eminent physicians who saw the need of making healthcare as accessible as possible to many Filipinos. As specialists in their own respective fields, they saw healthcare can be elusive to ordinary people because of limited healthcare programs that could benefit as many Filipinos as possible. As the cost of healthcare continues to rise every year, more and more people cannot afford even routine check-ups in hospitals and even doctors’ clinics.
From a company that started servicing only individuals and families, it has evolved to a company who is health provider to big multi-national and Filipino-owned corporations. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. To target more Filipinos, MediCard also introduced RxER, Health Plus and Health Check Cards.
Even Filipinos working abroad can now have peace of mind by giving health protection to their loved ones in the Philippines through MediCard Kabayan. Since its inception, MediCard has always been guided by a service-oriented culture being the only HMO founded and managed by doctors. This differentiates it from the vast competition, alongside providing innovative schemes that cut down the cost of health maintenance without compromising quality. In fact, MediCard has maintained its position being a leading HMO in the country as it remains among the Top 3 HMOs in the Philippines and Top 500 corporations in the Philippines.