JOB DESCRIPTION
Job description:
-provides IT Support, training, and orientation for new technology users offers troubleshooting, support, and repair when IT equipment or networks malfunction
-provides phone, live chat, or in person support depending on the organizations scope
-asks directed questions regarding equipment and networks to assess IT issues
-walks clients through solutions to solve problems and directs questions to supervisors or specialists when necessary
-demonstrates great customer service skills, listens carefully, and exercises patience documents issue and support sessions to inform the department and organization better regarding IT support needs
-maintains record of faulty hardware and software licenses inventory
-assists with maintaining information security through controlled hardware or software installation and staff education
-follows emergency plans for equipment, power or security failures when necessary and protects data and security
-stays updated regarding new technology through industry news
-repair laptops and support
JOB QUALIFICATION
Qualifications:
-Bachelor's degree information technology analysis or related field
-proficient in information security, data networking, computer administration
-has working knowledge of legal regulations and ISO requirements
-ability to handle and maneuver fragile stock with ease
-has strong communication, memorization and teamwork
-has outstanding organizational and investigative abilities
-has capacity to perform duties diligently, particularly during stressful periods
-willing to assign in PASAY
-CAN START ASAP
OTHER JOB REQUIREMENTS
Education
Bachelor’s Degree / College Degree
Field of study
Others
Specialization
Others
JOB BENEFITS
Life Insurance, OthersWORK LOCATION
PasayCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Any
Language
English
Industry
Telephone No.
Mobile No.
Company Size
Telecommunications
Telephone No.
+63 77179129
Mobile No.
+63 9308940213
Company Size
1000 employees
Benefits
Working Hours
Sunday
Closed
Monday
08:00 AM-05:00 PM
Tuesday
08:00 AM-05:00 PM
Wednesday
08:00 AM-05:00 PM
Thursday
08:00 AM-05:00 PM
Friday
01:00 AM-01:00 AM
Saturday
08:00 AM-05:00 PM
COMPANY OVERVIEW
COMMSEC INC. registered as an information, communication, and security technology provider in 2011, which is composed of highly technical and experienced engineers that shares a common vision of delivering high class engineering products and services.
WHY JOIN US?
We aim to be distinguished as a service oriented company that serves as a single source for all network engineering needs and requirements.
Customer satisfaction is assured through good quality of service and state of the art products.