Do you like to interact with people? Our company is hiring Customer Service Executives / Travel Sales Agent to connect with our customers online and offline. We need the chosen candidates to be customer and results oriented while upholding our brand integrity.

Travel Agent Job Responsibilities:

• Assist walk-in, online or offline clients and determine travel needs, budgets and preferences.
• Sells and coordinates transportation, accommodations, insurance, tours and activities.
• Advises clients regarding destinations, cultures, customs, weather and activities.
• Collects payments, books travel arrangements and pays applicable fees.
• Handles travel issues, conflicts, complaints, cancelations and refunds.
• Builds and maintains relationships with travel and tour vendors.
• Attends travel seminars and conferences.
• Conducts research on destinations and industry trends.
• Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
• Contributes to agency efforts by accomplishing related tasks as needed.

Job Education and Experience Requirements:

• Bachelor’s degree in tourism, travel, hospitality, business or related field
• Up to date on applicable travel requirements
• Experience working as a travel agent is a plus
• must be willing to work in SM City San Mateo on shifting schedule (mall hours)