Duties and Responsibilities:

• Manage the daily operations of the hotel including scheduling, and supervising staff members.
• Ensure that the hotel is well-maintained by scheduling repairs and maintenance as needed
• Review guest complaints, concerns, or issues in order to make decisions about how to best respond to them.
• Ensure that guests are satisfied with their experience at the hotel.Assign rooms to guests based on availability or preferences as indicated in reservations
• Supervise the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
• Ensure that all guests are safe and secure while staying at the hotel.

Qualifications:

• Bachelor’s degree in Hospitality, Business Administration or any related field.
• Minimum of 3 years’ experience in Supervisory level, in Hotel setting.
• Outstanding interpersonal and communication skills.
• Exceptional leadership abilities with great attention to details.
• Trustworthy and values integrity at work.