As the Data Specialist, you are responsible for gathering information to assist consultants in working on their accounts. You are also responsible for accurately documenting any necessary information and communicating issues to consultants and/or their managers.
SCHEDULE: 2 PM – 11 PM Mountain Standard Time, follows Philippine Holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS
· Manage internal (Sales Force) client tracking systems at each stage of the project for outgoing and incoming deliverables, keeping the project on track
· Conduct data entry, including adding client information, linking sites/accounts/contacts, creating, and updating 401K Plan/Business/Contacts details, uploading documents, queuing payments, as well as creating & updating information
· Use Excel-based tools regularly to track project and application details
· Review report submittals from our team ensuring they are generally accurate, and correctly formatted for client standards, and reaching back out for clarification or any missing information
· Pick up/deliver materials from/to clients on a monthly/quarterly/annual basis
· Perform other duties as assigned
QUALIFICATIONS
· A Bachelor’s degree in the related field
· Experience in a multi-client environment
· Must be able to encode fast with accuracy
· Strong computer aptitude, which includes expertise with Microsoft 365 applications
· Strong organization and written communication skills
· Analytical skills with particular attention to detail
· Aptitude in data management, analytics, reporting preparation
· Ability to function in an autonomous environment—independent worker, self-directed
Join a company with values you can be proud of and a place where you can grow, be supported and reach your goals. Living our values every day is the reason people love working at DOXA - and it's all about Trust, Transparency, Inclusion, Excellence and Results. Together we can build culture of bayanihan with an eye toward lifting up our global community.
We care about you, your family, your community, and your wellbeing. The culture we provide as well as our competitive benefits are an investment in you as we strive to make an impact together.
Competitive PayWe are not a low-cost BPO because we believe in paying you what you are worth.
Premium BenefitsWe offer exceptional benefits to ensure you and your family have the coverage you need – from health plans and paid time off to daily meal subsidies. We treat your family as an extension of ours.
Flexible WFH OptionsWe give you the option to work from home or in the office. This gives the flexibility you need and allows you to spend what would be commuting time with your family and working towards your personal growth.
Culture Of ExcellenceWe have high expectations. Working with like-minded, driven people gives you the opportunity to learn from them, share knowledge, and lead alongside the best of the best.
Professional DevelopmentWe connect you with clients who share your same values and finding a role that encourages your strengths, you have the opportunity to realize your full potential and continue to grow.
Get to know us more. Please visit our website: www.doxa7.com