Level 2.5 Technical Support Specialist
Level 2.5 Technical Support Specialist
JOB DESCRIPTION
- Provide professional services using ServiceNow; using MS Teams and Jabber as the primary communication tool
- Advanced IT Technical Support and providing L2.5 level technical supportservices
- Provide customers with professional technical support, including SAP, Oracle, KingDee Application, Warehouse Management System (WMS), production planning, supply chain, retail system, etc.
- Provide customers with professional technical support including network configuration, virtual machine maintenance, cloud support, and security consultants.
JOB QUALIFICATION
- Possess a Bachelor’s degree in Information Technology, Computer Science or related discipline;
- 2-3 years of experience at one of below systems support:- Warehouse Management System (WMS), SAP, Oracle, KingDee Application, Database Management, Forecasting, Supply Chain System and Retail Industry System
- 2-3 years of experience in network configuration, cloud support, and basic security knowledge;
- Good communication and interpersonal skills, both written and verbal
- Requires shifting schedule
OTHER JOB REQUIREMENTS
Education
Bachelor’s Degree / College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Hardware, IT - Network/Sys/DB Admin, Tech & Helpdesk Support
JOB BENEFITS
Cloud Support, Network Configuration, Virtual Machine Maintenance, Network Security, ServiceNow, IT Technical Support, SAP, Oracle, KingDee Application, Warehouse Management, Production Supply
WORK LOCATION
Pasig CityCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Any
Language
English
Industry
Telephone No.
Mobile No.
Company Size
Others
Telephone No.
+63 9636076331
Mobile No.
+63 9636076331
Company Size
1-10 employee
Benefits
Working Hours
Sunday
Closed
Monday
09:00 AM-06:00 PM
Tuesday
09:00 AM-06:00 PM
Wednesday
09:00 AM-06:00 PM
Thursday
09:00 AM-06:00 PM
Friday
09:00 AM-06:00 PM
Saturday
Closed
COMPANY OVERVIEW
Universal Global Business Solutions is a premier staffing solutions. Developing & providing business solutions tailored-fit for our clients.
WHY JOIN US?
UGBS believes that a professional, trustworthy, responsible, and well-disciplined workforce contributes to a harmonious and productive work environment and to the success of the organization.
UGBS expects each employee to observe reasonable standards of conduct in the performance of his work, in his relationship with fellow employees and in his dealings with the public which are consistent with the corporate objectives, values as well as that of the local government policies and regulations.Univ