JOB DESCRIPTION
- Handling and Monitoring chat and emails real time
- Assist client with any inquiries which are related to the games and account.
- Create and update back office on any issues that require resolution on the ticketing/support system.
- Monitor and provide support for gaming operation.
- Troubleshoot any issue related to the games including but not limited to the operation area and customer / customer support complaints.
- Communicate and coordinate with all related department regarding any relevant gaming activities.
- Communicate any trending issues or foreseen risks to have them addressed as soon as possible.
- Perform assigned tasks and able to resolve or escalate as needed
- Monitor and assure the integrity of the gaming operation.
JOB QUALIFICATION
Can speak, read and write in Mandarin
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Customer Service
JOB BENEFITS
WORK LOCATION
ParanaqueCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Any
Language
English
Industry
Telephone No.
Mobile No.
Others
Telephone No.
+63 9380630042
Mobile No.
+63 9380630042
Benefits
Working Hours
Sunday
Closed
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
COMPANY OVERVIEW
Being a leading business services provider based in Makati City, the heart of the Philippines, we have been serving the local community for over 2 decades. Our core principles shape our efforts. We are dedicated to our clients, and they benefit from our success. Check out for yourself.