JOB DESCRIPTION
We are looking for CUSTOMER SERVICE REPRESENTATIVE - LOCAL ACCOUNT that will be part of our growing HMO CSR Team.
Customer Service Representative will be part of our healthcare account team that will work full-time and will answer phone calls and provide assistance to accounts/members inquiries regarding benefit application, remaining MBL, Benefit coverage, provider access and other contract related inquiries.
JOB QUALIFICATION
- Must be a graduate of BS Nursing, Physical Therapy, Pharmacy, RadTech, MedTech or any medical allied course (Board or Non-board Passer).
- Must have at least 1-year Customer Service in Call Center experience handling healthcare or health insurance account (local or international)
- Must have at least average oral and written skills in Filipino and English language
- Must be willing to work onsite in Ortigas Center Pasig
- Competitive salary packages and benefits awaits for the qualified applicants.
OTHER JOB REQUIREMENTS
JOB BENEFITS
Health Card, Allowance, Life InsuranceWORK LOCATION
PasigCOMPANY PREVIEW
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COMPANY OVERVIEW
About ASIA TELESERVICES INC.,
Asia Telecom is a Licensed Telecom Service Provider with its Corporate Headquarters in Hong Kong. Incorporated in 1997, the corporation has continued to expand its footprint in Asia and the Pacific and has operating licenses in Singapore and Taiwan along with its Business Process and Support Service Centers located in Philippines and Indonesia.
The BPO business started as captive operations for the parent company and buoyed by the consistent operations, Asiatel diversified into a third party BPO, serving corporates and SMEs from different geographies.
Asia Telecom has nearly a decade long experience in call center operations. Asiatel BPO has managed campaigns for complete life cycle of customers right from customer acquisition, maintenance, reactivation, cross sell, collection to customer service. The BPO has expertise and proven credentials of handling both inbound and outbound campaigns with English, Tagalog, Bahasa, Cantonese, Mandarin, Korean, Nepalese and Japanese language support.
Asiatel BPO is set up in Philippines and Indonesia. The voice campaigns are mostly executed from Philippines and the non-voice outsourcing is mostly executed from Indonesia office.