JOB DESCRIPTION
- Prepare a proper list after gathering the arrival and check-in information of all the guests.
- Foresee the needs of clients and provide a detailed description of all the information that can be potentially asked for along with the documents needed; (food menu, facilities available in rooms, areas ideal for tourism, etc.)
- Check the amenities for their quality and proper provision to leave no ground for complaints from the guests.
- Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to
- Proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience while residing at our hotel
- Establishing and maintaining excellent and trusted relationships with our guests
JOB QUALIFICATION
- A bachelor's degree in hospitality management or another related discipline is required
- Must possess a minimum of 1 year experience in customer relations role in a medium to large entertainment and hospitality operation
- A professional certification in hotel management may be preferred
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Must have a warm personality with strong interpersonal and communication skills.
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Hospitality/Tourism/Hotel Management
Specialization
Customer Service
JOB BENEFITS
WORK LOCATION
Batangas CityCOMPANY PREVIEW
Average application processing time
Dress Code
Language
More than 2 weeks
Dress Code
Any
Language
Filipino
Industry
Telephone No.
Mobile No.
Company Size
Others
Telephone No.
+63 9672289383
Mobile No.
+63 9672289383
Company Size
185 employees
Benefits
Working Hours
Sunday
Closed
Monday
09:00 AM-06:00 PM
Tuesday
09:00 AM-06:00 PM
Wednesday
09:00 AM-06:00 PM
Thursday
09:00 AM-06:00 PM
Friday
09:00 AM-06:00 PM
Saturday
09:00 AM-06:00 PM
COMPANY OVERVIEW
Integritynet Solutions and Services is one of the fastest growing customer services, and phone systems provider catering to both national and international companies. The company’s leadership in the Business Process Outsourcing and Telecommunications industry combined with a strong management team and an impressive track record of growing client businesses are the pillars of its operations.
WHY JOIN US?
We also have another four sub-companies namely, Integranet Network Services (Internet Provider), LuksLofts Hotel and Recidences, Altin Pawnshop and ShareCafe Restaurant & Event Center.