JOB DESCRIPTION
- Assisting customers with emergency problems or unexpected situations
- Providing solutions for customer problems
- Ensuring customer issues are resolved in a timely manner
- Developing and maintaining customer relationships
- Maintaining records of customer interactions
- Providing overall great customer experience
JOB QUALIFICATION
• Applicant is a High school graduate (old curriculum)/SHS graduate (new curriculum)
• Above Average English communication skills
• Good computer navigational skills on multiple systems
• Typing speed of 25 - 30 WPM
• For work from home applicants, Candidate must be within 4 hours from CDO mother site, in case of internet/power
connectivity failures - candidate will be asked to work onsite instead
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Customer Service
JOB BENEFITS
Health Card, Allowance, 15th Month PayWORK LOCATION
Misamis, Cebu MetroCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Any
Language
Industry
Telephone No.
Mobile No.
Others
Telephone No.
+63 082321
Mobile No.
+63 9162616763
Benefits
Working Hours
Sunday
Closed
Monday
01:00 AM-01:00 AM
Tuesday
01:00 AM-01:00 AM
Wednesday
01:00 AM-01:00 AM
Thursday
01:00 AM-01:00 AM
Friday
01:00 AM-01:00 AM
Saturday
Closed
COMPANY OVERVIEW
Talent OutsouRcing CHannel(TORCH) Solutions-Known to be one of the highly preferred HR extension in the BPO industry nationwide.
WHY JOIN US?
First in Davao granted by Department of Labor and Employment to have PEA License (Private Employment Agency) with License No.: K-2016-00-001.
Recognizing the fast-growing industry of Business Process Outsourcing (BPO) in our country and seeing the need of the companies to meet a certain number of qualified workforce with limited time, Talent OutsouRcing CHannel(TORCH) Solutions extends its service by providing direct endorsements for experienced and qualified candidates to Contact Centers. Seeing the increase of professionals locally with very limited opportunities, we acknowledge the BPO industry in which these professionals can build a career with.
We uphold high standards to surpass expectations in order to produce high-quality manpower. We offer our clients the people and services that raise the productivity and efficiency of their total workforce, including training, development and recruitment. We focus on our core business values with the vision to be the top sourcing center, providing opportunities and building an organization that develops and enhance Filipino talent with the right work ethics. Our success is built on our highly motivated and professionally trained personnel. We have people with a strong capacity to grow to meet our client needs, offering 24/7 quality service around the globe.