Job Objective
The position is responsible for managing the network infrastructure of the Head Office as well as
remote stores and will manage the support team in providing after
-sales support to customers.

Job Duties and Responsibilities
1.Managesthe network infrastructure of the head office and remote stores
2.Ensures smooth operations of the internal servers, routers, VPN, computers, PABX,
CCTV, email/web services, etc.
3.Manages
a support team to handle post
-sales support to customers
4.Sets
clear objectives, evaluate progress and instill a high
-performance culture with focus on team work, service excellence and ownership for resolving customer issues
5.Ensures working practices are well defined and operational with minimal disruption using
technology to improve efficiency
6.Manages the team and individual performance, technical and skills development
7.Remains aware of new developments in the field of Information and Communication Technology
8.Performs other functions that may be assigned by the superior from time to time

Job Specifications
1.Education
a.Candidate must possess at least Bachelor’s/College Degree in Computer
Science/Information Technology or equivalent

2.Experience
a.At least 3-5 Year(s) of working experience in the related field
is required for this
position.
b.leading and developing a support team

3.Skill
a.Able to juggle priorities to meet deadlines without cutting corners
b.Conversant in Service Level Agreements and Operational schedules

4.Knowledge
a.Technical understanding of Network Administration, CCTV, hardware
troubleshooting, Virtualization Platform (Citrix) and VPN solutions
b.MSSQL, MySQL, PHP, ASP

5.Personality
a.Able to work on own initiative to develop the team

- Provincial applicants that are willing to relocate in Manila are welcome to apply

Kindly send your resume