JOB DESCRIPTION
JOB DESCRIPTION:
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Prepare accurate and timely reports
- Attend IFM Project Bidding and Sales IFM Technical concerns
JOB QUALIFICATION
QUALIFICATIONS:
- At least College Graduate, Engineering Graduate is an advantage
- With at least 2-3 year work experience in the same field
- With good communication skills
OTHER JOB REQUIREMENTS
WORK LOCATION
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COMPANY OVERVIEW
GRAM Industrial Inc. was founded by the Alido family, namely:
Gonzales, Rico Alido
Reyes, Carmen Alido
Alido, Alfredo Baja
Alido, Evelyn Victorio
Alido, Francisco Cordero
Alido, Fernando Cordero
Manalastas, Editha Alido
Thus the acronym of the company, for all the surnames of the founders.
1992
GRAM is appointed as the Only Authorized Philippine Distributor for IFM Electronics GmbH who manufactures the Efector brand of position sensors and proximity switches.
GRAM Cebu Branch was established by Ronnie Alido to cater to the needs of clients located in the Visayas and Mindanao regions.
1995
GRAM Industrial is appointed as Authorized Philippine Distributor for SIEMENS Automation & Drives (A&D).
GRAM commissions its first automation conversion project for San Miguel Corporation (a Palletizer); Mitsubishi to Siemens PLC (Programmable Logic Controller)
2011
GRAM Cagayan de Oro satellite office was established to service the fast growing demand in automation in Mindanao as well as Gram clients who are also expanding in the region.
2013
GRAM Bacolod satellite office was put up to service the needs of the Sugar Industry and other clients in the provinces of Bacolod and Iloilo.
2014
Gram Davao Satellite office was put up to cater efficiently and effecitively clients located in the Southern Mindanao Region.
2014
Gram Davao Satellite office was put up to cater efficiently and effecitively clients located in the Southern Mindanao Region.
GRAM was appointed as Schneider Electric’s System Integrator for EcoBuilding Automation products: ION Power Meters, Varlas Capacitor Banks and Accusine+ Active Power Quality Solutions.
2016
GRAM prepares for Industry 4.0 by attending the SPS exhibition in Nuremberg, Germany.
2017
GRAM moves to its new offices and facilities at 8/F The Sycamore Prime Bldg. in Alabang.
Up until now...
GRAM is focusing on delivering quality service, developing its people’s technical competence, expanding its network and building a very strong and reliable back office.
Gram’s Technical Services Group (“TSG”) handles turn-key projects for direct end-users as well as commissioning services for OEMs. Since it began operating, the TSG’s efforts in the area of local automation conversion and upgrading projects have resulted in numerous installations that are world class and done with a team of ALL-Filipino Engineers. We have elevated Philippine standards and pioneered Engineering solutions in the automation world.
GRAM’s technical knowledge and capabilities are Automation, Drives, Instrumentation, Power Quality Analysis and Upgrading/migrating conventional machines to equipment with automated systems at par with international standards.
GRAM caters and serves various industries; Food & Beverage, Packaging, Pharmaceutical, Cement, Power, Chemicals, Pulp & Paper, Machine Tool, Oil & Gas, Semiconductor, OEM’s and other Business Partners.
GRAM is the Authorized Trade Partner and a Qualified Systems Integrator of Siemens, Ifm Efector of Germany and Schneider Electric.