JOB DESCRIPTION
FUNCTIONS AND RESPONSIBILITIES
- Carry out travel bookings in a timely manner and distribute workload when required.
- Undertake relevant admin tasks and assist in producing invoices in a timely and accurate manner.
- Ensure client travel policy is adhered to, report client issues to the Supervisor.
- Ensure service is delivered as per the agreed SLA.
- Ensure travel department activities are carried out as per the values and business ethics of Thome Group.
- Effectively address and resolve queries/complaints.
- Assist on boarding of new clients/vessels and monitor client satisfaction.
- Nurture relationships with internal/external clients and suppliers.
- Undertake relevant discussions with suppliers to resolve disputes and ADM’s
- Assisting the wider group with process improvements, implementation of technology and any other changes as required.
- Coordinate with crewing and fleet managers as in when required.
- Positively advocate for travel division as in when required.
- Any other duties as delegated within the scope and level of the post
JOB QUALIFICATION
EDUCATION AND QUALIFICATION
- Ability to use Amadeus or other GDS software
- MUST have experience in handling marine/corporate/offshore/ oil &gas travel requirements.
- Customer focused and ability to lead a busy team
- Excellent verbal and written communication skills
- Organized, self-motivated and calm under pressure
- Can Do attitude and lead by example
- Attention to detail and ability to multi-task
- Fluent in English
OTHER JOB REQUIREMENTS
WORK LOCATION
MakatiCOMPANY PREVIEW
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Telephone No.
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COMPANY OVERVIEW
Your Fully Integrated Maritime Partner
With its roots in the Scandinavian shipping tradition, the Thome Group of Companies (Thome Group) prides itself upon offering innovative ship management services globally from its headquarters in Singapore.
For over 50 years the company has been at the forefront of the ship management industry and today offers clients all over the world integrated services; from ship management, crewing and training to offshore structure management, Thome offers a complete range of products and services essential in managing a wide range of marine assets worldwide. The Thome Group also provides a number of ancillary services to its clients including newbuilding and conversion project management; marine consultancy and marine services.
The innovation the Thome Group has achieved over the past half a century is down to the highly experience and insightful industry professionals, whose expertise ensure that our services stay at the forefront of our industry.
Building on Singapore’s dynamic growth as an international maritime center, the Thome Group is now recognized as one of the world’s leading independent ship managers with more than 300 vessels under its management, serviced by over 800 shore staff and more than 12,000 crew members operating worldwide.
Thome Services Inc. is a part of the Thome Group of Companies.
VISION
The trusted long-term partner delivering global maritime services.
MISSION
To provide continued assurance to customers and stakeholders by offering cost-effective, innovative and reliable solutions.
We engage our customers, suppliers and other partners in an open and trustworthy manner, to forge long-term relationships.
We enable and motivate our employees to do the right things.
We strive for zero pollution, zero accidents and zero incidents.
WHY JOIN US?
As a result of expansion and rapid growth which is expected to continue through 2022 in Manila, Thome Services Inc. is currently searching for committed corporate staff, as well as professional and promising maritime professionals.