As the Sales Development Representative (Fitness Industry), you are expected to manage new leads for the client and support its franchise owners nationwide. You are also expected to provide customer service excellence and deliver sales assistance across.
ESSENTIAL FUNCTIONS
> Manage new leads by following the cadence set forth by the client with the goal of scheduling a First Time Experience (FTE) for a given studio
> Give 360-degree sales and support to franchise owners nationwide
> Offer immediate resolution by converting leads into scheduled appointments, performing follow-up calls, and sending text messages
> Provide an exceptional customer experience and be able to adapt to the high pace environment of sales
> Take interested prospects through the sales process and close prospects using top-notch, proven, and authentic scripts
> Be able to work independently and sustain high volume call handling along with detailed notetaking for each task completed
QUALIFICATIONS
> A Bachelor’s degree in the related field
> A positive and energetic personality is a must and an absolute requirement
> Being passionate about fitness is a plus
> Call center and/or sales experience is a plus
> Ability to work shifts between 9 AM and 7 PM Eastern Time Zone, Monday-Friday and some weekends (as prescheduled)
> Must be able to adjust the schedule to meet the sales expectation and individual needs of the respective studios
> A desire to be part of a team that is health and fitness-focused
> Strong multi-function computer skills
> High-level of professionalism
> Strong computer aptitude, which includes expertise with Microsoft 365 applications
> Strong organization, oral and written communication skills
> Analytical skills with particular attention to detail
> Aptitude in data management, analytics, reporting preparation
> Ability to function in an autonomous environment—independent worker, self-directed
Join a company with values you can be proud of and a place where you can grow, be supported and reach your goals. Living our values every day is the reason people love working at DOXA - and it's all about Trust, Transparency, Inclusion, Excellence and Results. Together we can build culture of bayanihan with an eye toward lifting up our global community.
We care about you, your family, your community, and your wellbeing. The culture we provide as well as our competitive benefits are an investment in you as we strive to make an impact together.
Competitive PayWe are not a low-cost BPO because we believe in paying you what you are worth.
Premium BenefitsWe offer exceptional benefits to ensure you and your family have the coverage you need – from health plans and paid time off to daily meal subsidies. We treat your family as an extension of ours.
Flexible WFH OptionsWe give you the option to work from home or in the office. This gives the flexibility you need and allows you to spend what would be commuting time with your family and working towards your personal growth.
Culture Of ExcellenceWe have high expectations. Working with like-minded, driven people gives you the opportunity to learn from them, share knowledge, and lead alongside the best of the best.
Professional DevelopmentWe connect you with clients who share your same values and finding a role that encourages your strengths, you have the opportunity to realize your full potential and continue to grow.
Get to know us more. Please visit our website: www.doxa7.com