The Verification of Benefits Specialist is responsible for contacting insurance companies to verify patient insurance coverage. The VOB Specialist ensures insurance coverage by telephone and online insurance portals.

SCHEDULE: 8 AM – 5 PM Mountain Standard Time, follows Philippine Holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

·       Perform insurance verifications for a variety of carriers

·       Correspond with a variety of insurance companies

·       Verify patient benefits

·       Obtain any out-of-pocket or out-of-network costs for the patient

·       Verify codes that need preauthorization

QUALIFICATIONS

·       A Bachelor’s degree in the related field

·       A minimum of 2 years of insurance verification experience is preferred

·       Billing software experience is a bonus

·       Health Insurance Portability and Accountability Act (HIPAA) training and/or certification is highly desired

·       Must be able to sit or stand at a desk and work on a computer and telephone for the duration of the regularly scheduled shift

·       Must be able to perform written and oral communications effectively and efficiently with co-workers, insurance representatives, clients, and patients

·       Must be able to proficiently utilize the following computer programs such as Excel, Word, Web browsers, Outlook and Google Sheets

·       Must be able to read, understand and analyze general business periodicals, professional journals, procedure manuals, or governmental regulations

·       Must have great attention to detail in both reading and following instructions

·       Experience in a multi-client environment

·       Aptitude in data management, analytics, reporting preparation

·       Ability to function in an autonomous environment—independent worker, self-directed