Technical Support Representative
Technical Support Representative
JOB DESCRIPTION
Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.
Representatives will perform related work as required.
JOB QUALIFICATION
- Must have at least 6 months experience as a TSR or as a CSR in a Telco account
- Must have good communication and comprehension skills
- Willing to work in a blended account and shifting schedule
- Must have their own equipment to temporary work from home( at least 8gb ram of memory PC and 10mbps wired net connection)
- Applicant must be located within NCR, Laguna, Cavite or Rizal areas only.
- Offers temporary work from home only!
OTHER JOB REQUIREMENTS
COMPANY PREVIEW
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COMPANY OVERVIEW
Our company is an international call center with experienced agents specializing in handling US, UK, AU, and NZ campaigns. We are located in 18/f Wynsum Corporate Plaza Ortigas Center Pasig City Metro Manila. We offer tremendous expertise in customer service, telemarketing, technology, creative solutions and problem-solving. We provide an offshore, quality and competitive office support ready to do 24/7 Inbound/Outbound Calls.
WHY JOIN US?
Join us so you can reach your Full Potential!
Competitive salary awaits qualified applicants