Supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, and departing by providing accurate and timely information and services, ensuring all guests’ invoices are accurate, billing instructions are verified; all necessary supporting bills and vouchers are attached for direct settlements.

• Bachelor's Degree in Hotel and Restaurant or Hotel Management is required
• A minimum of 1 or 2 years of relevant experience in an equivalent position in the guest service expertise, preferably in a hotel industry