MUST HAVE A BACKGROUND IN RETAIL AND WITH AT LEAST 5 YEARS OF EXPERIENCE IN A CSR ROLE, WILLING TO WORK ON-SITE.

PLEASE READ CAREFULLY AND APPLY ONLY IF YOU MEET THE CRITERIA.

To be a passionate individual to deliver personalized and memorable experiences for customers. Customers will rely on this agent to answer questions, address their concerns, and help them with a product or service.

JOB DUTIES

• Answer all incoming calls, emails, social media enquiry, and make outgoing calls promptly.
• Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
• Develop and establish working relationships with customers by pre-selling, promoting products, and suggesting fashion trends.
• Assist customers with their requests, orders, and enquiries and create sample request/s forms when requested.
• Provide customer service that meets or exceeds customer needs.
• Comprehend product information sheets and relay them to customers in simple terms.

Job Type: Full-time

Salary: Php20,000.00 - Php35,000.00 per month

Benefits:

• Company events
• Free parking
• On-site parking
• Paid training
• Unlimited free coffee
• HMO upon regularization (Maxicare)

Schedule:

• 8 hour shift
• Early shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Preferred)

The client is an Australian-owned and family-run business that focuses on the local fashion sector, collaborating with outstanding Australian manufacturers and artisans.