Leads Generation Officer

Full-time Work on site
3 - 4 Years of Experienced Ortigas, Pasig

JOB DESCRIPTION

Job Highlights

  •  
    Enjoy our HMO benefits
  •  
    Be secured with our Life Insurance plan
  •  
    Avail our leave credits
     

    I. PURPOSE OF POSITION

    This role is responsible in assisting with sales and marketing activities and other administrative support to enable Ezy Service Centre take advantage of new business opportunities and maintain customer relation

    II. KEY ROLES and RESPONSIBILITIES

    • Generate, qualify and process new sales leads
    • Develop new business thru different channels to introduce Ezy Service Centre services and identify appropriate buyers within the target market.
    • Timely coordination and distribution of mail outs and other marketing materials contributing to marketing activities
    • Maintenance of internal CRM ensuring that lead and client information is entered accurately and is up to date
    • Calling leads, understanding their needs, process and effectively communicating the benefits of our services on building their business.
    • Answers phone calls from clients and deals with enquiries as they arise
    • Arranges online appointment, coordinate bookings and schedule meetings between clients and Business Development Team
    • Provides administrative work including compiling a daily list of sales leads, providing sales data and guides to the Business Development Team
    • Recording sales trends and liaising with Management Team to develop sales strategies
    • Managing the correspondence between the Management team and our clients

JOB QUALIFICATION

III. SELECTION CRITERIA

Qualifications

  • With good communication skills enough to convey communication internally and with business partners
  • Experience in dealing with client correspondence
  • Demonstrated accuracy and attention to detail
  • Strong sales focus and interest in business growth
  • Ability to multitask, and complete allocated tasks within set timeframes
  • Proven ability to work independent yet successfully contribute to a cohesive team environment
  • 1-2 years of experience dealing with clients in a BPO setting

Skills (Management skills, Communication skills etc.)

  • Excellent communication skills; fluent in both spoken and written English
  • Strong business acumen
  • Strong attention to details and accuracy
  • Excellent decision-making, organizational and time-management skills
  • Outstanding interpersonal relationship building and development skills.
  • Strategic, dynamic, enthusiastic, and quick to take initiative.
  • Highly motivated, goal driven, result oriented and team player.

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Business Studies/Administration/Management
Specialization
Marketing/Business Dev

WORK LOCATION

Ortigas, Pasig

COMPANY PREVIEW

Average application processing time
Less than 2 weeks


Dress Code
Semi-formal

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 9177022830

Mobile No.
+63 9177022830

Company Size
50-200 employees

Benefits

Working Hours
Sunday
06:00 AM-06:00 PM
Monday
06:00 AM-06:00 PM
Tuesday
06:00 AM-06:00 PM
Wednesday
06:00 AM-06:00 PM
Thursday
06:00 AM-06:00 PM
Friday
06:00 AM-06:00 PM
Saturday
06:00 AM-06:00 PM

COMPANY PHOTOS

COMPANY OVERVIEW

ESC is Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverables to corporate clients in Australia. Our business is focused efficiently utilising skills and resources to deliver positive results to our clients on time, every time.

We are comprised of professionals who are experts in providing specialised assistance to our clients. We differentiate ourselves from most outsourcing companies because we do not operate on a script. We work by feel, instinct, and intellect to give dynamic assistance without compromising quality. All of our employees thrive in an open office where dialogue is encouraged between the staff and management. Here, questions are encouraged, and new ideas are respected. We put a premium in equal opportunity rather than hierarchical business organisation. As a result, each employee rightfully contributes to the company’s growth.

While we help our clients, we also want to help you fulfil your dreams. Our employees enjoy a family atmosphere, with opportunities for learning and growth. Every employee has an important role to fulfil. We provide world class service to our clients, while giving you a chance to attain work and life balance. And because we operate during Australian hours, you can work during the day and have enough time after your shift for your families.

We are committed to uphold the highest ethical and professional standards possible, as we strive for the best industry practice. We take great pride in helping thousands of Australians, from those who are detail-oriented to those who only have a limited background on the services we offer. We nurture our staff’s growth while fostering teamwork, allowing each employee to take pride in their work.

Our customers appreciate the refreshing personalised service that we provide. Once you become an ESC employee, you will assist our clients to answer their enquiries. It is very important that they do not speak to robots, but to real professionals who empathise with them while providing fast and reliable service. And because our real world customers are as varied as the colours of the rainbow, we hire people who also enjoy the unconventional; those who find fulfilment in thinking out of the box, and those who go above and beyond to help our customers as ESC and hassle-free as possible.

Just like the ‘ESC’ keyboard button that ends completed tasks so that you can begin on a new one, ESC lets you start on your new life as a well-rounded individual, providing the best of Filipino service and talent to our Australian Clients.

WHY JOIN US?

ESC Service offers:
- Competitive compensation package and benefits
- Continuous training and real-world learning                                                                                  
- Health Coverage
- Fixed day shift
- Company events
- Attendance and meal allowance
- Personalised care with our Human Resources Team
- Mentoring with Company Senior Management and Executives
- Endless opportunities for career growth

Top Specialization