JOB DESCRIPTION
- Handle inquiries, prepare quotations and/or invoices, order processing, and delivery issues with speed and accuracy.
- Monitor payments.
- Understand customers' needs and take ownership for customer satisfaction in assigned area.
- Report and communicate with business partners.
- Undertake ad-hoc projects/duties as assigned from time to time.
- Provide excellent quality service and follow up with our valued clientel.
- Work in collaboration with customers and internal departments to resolve issues and achieve customer satisfaction.
JOB QUALIFICATION
- College Graduate, preferably with Science or Engineer Background
- At least 3 year experience working in customer service.
- Good working knowledge of MS Office applications e.g. Excel and Word.
- Strong command of the English language.
- Able to work independently under minimum supervision, self- motivated and strong analytical skills.
- Good team player with cheerful personality, good interpersonal and communication skills.
- Well organized, able to multi task and work under pressure in a demanding environment to meet tight deadlines.
- Must be customer service and sales oriented person, call center experience is a plus point.
- Can commence work immediately.
OTHER WORK LOCATION: INDONESIA
OTHER JOB REQUIREMENTS
Education
Post Graduate Diploma / Master's Degree
Field of study
Engineering (Others)
Specialization
Customer Service
WORK LOCATION
IndonesiaCOMPANY PREVIEW
Average application processing time
Dress Code
Language
Less than 1 week
Dress Code
Semi-formal
Language
English
Industry
Telephone No.
Mobile No.
Company Size
Manufacturing
Telephone No.
+63 9999909044
Mobile No.
+63 9999909044
Company Size
10000 employees
Benefits
Working Hours
Sunday
Closed
Monday
08:00 AM-05:00 PM
Tuesday
08:00 AM-05:00 PM
Wednesday
08:00 AM-05:00 PM
Thursday
08:00 AM-05:00 PM
Friday
08:00 AM-05:00 PM
Saturday
Closed
COMPANY OVERVIEW
Headquartered in Singapore with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.
WHY JOIN US?
One of Esco's company values is "commitment". In Esco, commitment means focusing on the customers' needs, being responsible and accountable for actions taken, and having the initiative to go the extra mile. Esco's commitment to excellence does not solely reflect on the quality of our products and services but is also expressed in our Corporate Social Responsibility (CSR). CSR activities include conducting trainings and seminars for disributors and end-users, providing support to organizations and institutes with events or projects, developing and manufacturing environment-friendly products, and many others.
Esco aims to establish and strengthen its Corporate Social Responsibility as part of its commitment to serve its customers and the community, as well as to preserve the environment.Visit www.escolifesciences.com for more information.