Main Roles:

• Actively participate and engage in the definition of our standard Data Modules being rolled out to the H&B Non NA business within the company, which includes the following –

• Continue to stay up to speed with System Enhancements + newly identified Business Requirements;

• Identify areas for improvement to evolve our standard H&B Non NA Configurations Team Processes;

• Ensure our Benefits Access Clients + Country Roll Outs continue to evolve side by side with the above;

• Support teams for on-going usage and maintenance the above;

• Support teams to review and analyze census file structure, scrubbing parameters, eligibility rules, and reporting requirements (vendor reporting + payroll reporting) for implementation of Benefits Access Clients & Country Roll Outs of Benefits Engine;

• Participate in the data collection planning and preparation process;

• Work directly with brokers on requirements gathering for system configuration;

• Ensure appropriate governance and work quality processes are followed on all work carried out

Qualifications/Requirements:

• Bachelor’s Degree in Computer Science, Engineering, IT or the like

• At least 3 years work experience as a System Analyst

• Data configuration and basic programming skills

• Strong analyst background experience in the benefits industry

• Proven experience successfully balancing multiple projects, working with tight deadlines and producing quality deliverables on time and within budget often across multiple, simultaneous projects that may involve different procedures and project team members

• Collaboration with a global team, including taking accountability for quality on-time delivery of work

• Continuous improvement of mind-set – increasing task efficiency and effectiveness with each repetition and making recommendations for process improvement

• Advanced proficiency in Microsoft Excel

• Strong written and verbal communication skills

• Self-starter attitude and ability to work within ambiguity

• Flexibility and proven ability to diagnose and resolve issues

• Strong analytical and creative skills

• Strong client relationship, interpersonal and team skills

• Ability to work both independently and on client teams

• Sense of accountability