URGENT!

KEY DUTIES/RESPONSIBILITIES:

• Actively participate and engage in the expansion of all Benefits Engine and Benefits Insights modules, which includes the following -
• Gather requirements from the business and convert them into technical requirements documentation for the configurations teams and admin teams to implement each client and support them on-going;
• Perform gap analysis to identify system development and configuration needs;
• Work with the development team to explain and test the requirements;
• Continue to stay up to speed with global Benefits Engine Roadmap and related system enhancements;
• Identify areas for improvement to evolve the H&B NNA Benefits Engine instance;
• Ensure our Benefits Engine, Benefits Insights modules continue to evolve side by side with the above;
• Support teams for on-going usage and maintenance of the above;
• Review and analyze Client & Policy Data, Project Engine configuration for improvements and respond to business needs by enhancing functionality through configuration and requesting development;
• Review and analyze Benefits Insights data requirements, submitting enhancement requests as needed and supporting the launch and maintenance;
• Review and analyze key file structures (census data, financial data, analytics), scrubbing parameters, and help configure appropriate intake templates for implementation of the Benefits Engine Data Module;
• Actively participate in the data collection planning and preparation process;
• Work directly with brokers on requirements gathering for system configuration;
• Support system configuration by bridging the gap between the Configuration Team’s technical expertise and the local needs;
• Participate in testing for any development work, review work of other colleagues for data requirements and system configuration;
• Ensure appropriate governance and work quality processes are followed on all work carried out;
• Works with the configuration analyst and ensures that the configured solutions and other deliverables satisfy the business requirements of our clients;
• Support system configuration and administration team in reviewing and analyzing issues or opportunities;
• Provide detailed documentation on system enhancements and functionalities, ensuring that these are transitioned to the responsible teams;
• Conduct trainings and handover sessions upon successful delivery of system enhancements

QUALIFICATIONS/REQUIREMENTS:

• Bachelor’s Degree in Computer Science, Engineering, Management Information Systems or related area.
• At least 4 years work experience as a Business Analyst (preferably with data management systems background)
• Advanced proficiency in Microsoft Excel;
• Experience or training in web-based applications and tools;
• Experience with test plan creation, testing procedures and test plan execution;
• Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required;
• Proven experience successfully balancing multiple projects, working with tight deadlines and producing quality deliverables on time;
• Ability to work on "virtual" teams with members from different geographic areas;
• Strong and Proficient English Communication Skills (Verbal and Written);
• Self-starter attitude and ability to work within ambiguity;
• Strong critical thinking, attention to detail, and problem solving skills;
• A proven track record of accomplishments and academic achievement are equally important;
• Strong interpersonal and team skills.