BASIC FUNCTIONS:

• Handles customer service inquiries – inpatient, outpatient, and dental etc.
• Handles all approvals and generation of LOA’s.
• Reviews and handles each call with very high degree of attention to detail.
• Reads, understands, assesses and translates medical documents correctly.
• Meets performance metrics in terms of accuracy of reports, calls per minute and quality.
• Performs other functions related, analogous, and pertinent to the preceding enumeration as may be assigned by superiors from time to time.
• Coordinating with Doctors, patients and members
• Talking to staff nurses form different hospitals
• Evaluating laboratories, checking results if covered by the insurance policies by the availed HMO or medical insurance.

Qualifications:

- FRESH GRADUATES ARE ENCOURAGED TO APPLY!! Graduate of any medical allied course (BS-Psychology, nursing, radtech, nutrition and dietetics, MedTech, Bs- Bio, PT and etc.)
-No license or experience is required!!!
-Shifting schedule
-Willing to work on-site
-Preferably within Cebu City and nearby areas
-Completed at least 3rd-year in college-level are welcome (must have school record)