Customer Experience Executive

Full-time Work Set Up:

Customer Experience Executive

Full-time

JOB DESCRIPTION

PROBEGROUP PHILIPPINES INC.
 
We are currently on the hunt for:
CUSTOMER EXPERIENCE EXECUTIVE
 
Work Type: Telco - Customer Service - Voice Campaign
Work Condition: Permanent - Full-time Employment
Work Arrangement: Onsite
Reporting Site: BGC / EASTWOOD
Work Schedule: AU Dayshift
Start Date: 18 October 2021
Salary Package: 22,000.00 all in package
 
About the Role:

Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics.

 
What to expect:
• AU Campaign
• HMO on Day 1
• Group Life Insurance
• Leave Encashment
• 2 Rest days in a week
• HMO Dependents Program
• 24 PTOs / Leave Credits Annually
 
At PROBE we pride ourselves on our high standard of training and support, our continuing professional development and our friendly and personable culture.

We continue to grow and are looking for experienced customer service representatives to work for one of our client which will include inbound calls focusing on customer service.

Your success will be built on your enthusiasm and your proficiency in converting opportunities into mutually beneficial outcomes. Our high standard of training, support and continuing professional development will provide you with a role which represents an excellent opportunity to strengthen your career.

If you recognize yourself in the role described on this page and if you believe you have what it takes to succeed then don’t waste a second. We’d like to know you more!

Follow this link https://bit.ly/PROBE-TEX to proceed!
 
CAMPAIGN CODE: TEX

OTHER JOB REQUIREMENTS

Education
High School Diploma
Field of study
Others
Specialization
Customer Service

WORK LOCATION

Taguig City, Eastwood

COMPANY PREVIEW

Average application processing time
Less than 1 week


Dress Code
Casual

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 9178060493

Mobile No.
+63 9266894328

Company Size
8000 employees

Benefits

Working Hours
Sunday
8:00 am-9:00 pm
Monday
8:00 am-9:00 pm
Tuesday
8:00 am-9:00 pm
Wednesday
8:00 am-9:00 pm
Thursday
8:00 am-9:00 pm
Friday
8:00 am-9:00 pm
Saturday
8:00 am-9:00 pm

COMPANY OVERVIEW

Who are we? 

Probe Group is an Australian private firm with global reach, world class business systems, operational controls and beautifully simple solutions. 

 

We have 4 sites in the Philippines so far –

Philplans Corporate Center in BGC, The Curve in BGC, Wilcon IT Hub in Makati and 1880 Eastwood

We have a headcount of 2500 employees in Manila alone, 2782 in Australia and 570 in New Zealand.

WHY JOIN US?

At Probe Group, we're all about Purpose, People and Passion. We work hard and love a good challenge (or multiple). With clients spanning across Australia, New Zealand, and the Philippines, we’re no stranger to thinking big and working with innovative minds to achieve great success. We’re dedicated to doing things better than the day before, and our exponential growth over the past three years is living proof that we’ve stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

We’re committed to continuously improving and maintaining our diverse and inclusive workforce.

 

Our promise to you:

Nobody wants a boring job. And there’s no rule that says that work can’t be fun. We promise that every day will be different. Fun will be had. Career development. and Rewards for a job well done

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