JOB DESCRIPTION
DUTIES AND RESPONSIBILITIES:
- Ensure smooth running of the Office Computer Systems
- Able to take responsibility of Issue Tickets assigned
- Monitoring and maintaining networks
- Troubleshoot systems and network issues
- Escalate network issues, after performing initial troubleshooting, to concern group
- Analyze issues and spot trends
- Establish good working relationship with other business units’ users
- Perform other task which may be assigned by the Supervisor/Manager.
JOB QUALIFICATION
QUALIFICATIONS:
- Candidate must possess at least a Bachelor’s/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Preferably 1-2 years experienced employees specializing in IT/Computer – Network/System/Database Admin or equivalent.
- Basic/Intermediate understanding of LAN/WAN networking, client-server applications, Internet, VPN
- Good knowledge and working experience on Windows platform and environment, OS installation and restoration
- Preferably with basic understanding on firewalls, switches and access point setup and configuration
- Basic experience on monitoring systems for network devices
- Application installation and setup
- Intermediate to advance troubleshooting skills
- Knows the use of ping, tracert and tcping
- Good working attitude even with minimal supervision
- Fluent in spoken and written English
- Fast learner
- Must be able to perform shift work and also on weekend and public holiday
- Applicants must be willing to work in Makati City
- Can start immediately
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Network/Sys/DB Admin