IT SUPPORT OFFICER

Full-time Work Set Up:
2 - 3 Years of Experienced Makati

JOB DESCRIPTION

DUTIES AND RESPONSIBILITIES:

  • Ensure smooth running of the Office Computer Systems
  • Able to take responsibility of Issue Tickets assigned
  • Monitoring and maintaining networks
  • Troubleshoot systems and network issues
  • Escalate network issues, after performing initial troubleshooting, to concern group
  • Analyze issues and spot trends
  • Establish good working relationship with other business units’ users
  • Perform other task which may be assigned by the Supervisor/Manager.

JOB QUALIFICATION

QUALIFICATIONS:

  • Candidate must possess at least a Bachelor’s/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Preferably 1-2 years experienced employees specializing in IT/Computer – Network/System/Database Admin or equivalent.
  • Basic/Intermediate understanding of LAN/WAN networking, client-server applications, Internet, VPN
  • Good knowledge and working experience on Windows platform and environment, OS installation and restoration
  • Preferably with basic understanding on firewalls, switches and access point setup and configuration
  • Basic experience on monitoring systems for network devices
  • Application installation and setup
  • Intermediate to advance troubleshooting skills
  • Knows the use of ping, tracert and tcping
  • Good working attitude even with minimal supervision
  • Fluent in spoken and written English
  • Fast learner
  • Must be able to perform shift work and also on weekend and public holiday
  • Applicants must be willing to work in Makati City
  • Can start immediately

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Network/Sys/DB Admin

WORK LOCATION

Makati

COMPANY PREVIEW

Average application processing time
Less than 2 weeks


Dress Code
Casual

Language
English
Industry
Others

Telephone No.
+63 9088161510

Mobile No.
+63 9454022531

Company Size
700 employees

Benefits

Working Hours
Sunday
Closed
Monday
8:00 am-6:00 am
Tuesday
8:00 am-6:00 am
Wednesday
8:00 am-6:00 am
Thursday
8:00 am-6:00 am
Friday
8:00 am-6:00 am
Saturday
Closed

COMPANY OVERVIEW

Whiterain Digital is an IT software development company delivering high quality products to business partner. We provide the cost effective solutions which are scalable, reliable and built on latest technology platform.

WHY JOIN US?

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