Bilingual Customer Service Representative

Full-time Work Set Up:
2 - 3 Years of Experienced Ortigas

Bilingual Customer Service Representative

Full-time

JOB DESCRIPTION

  • Memorizing the prices and features of each offer.
  • Confirming customers' language preferences as you assist them.
  • Addressing queries, complaints, and recommendations furnished by customers.
  • Redirecting customers to the pertinent department, if needed.
  • Deferring to management in instances of uncertainty.
  • Processing exchanges and refunds in ways congruent with our policies.
  • Providing customers with details of supplementary products or services that may suit their needs.
  • Monitoring call and mail histories to ensure that all customers have been assisted.
  • Searching for commonalities in customer feedback to inform recommendations regarding our offerings.
  • Administering and receiving customer surveys on occasion.

Knows how to Speak in Mandarin like: Spanish, French, Italian, Japanese, Chinese, Korean, Russian, Arabic

Onsite for the meantime.

 

JOB QUALIFICATION

Knows how to Speak in Mandarin like: Spanish, French, Italian, Japanese, Chinese, Korean, Russian, Arabic

Onsite for the meantime.

 

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Others
Specialization
Customer Service

WORK LOCATION

Ortigas

COMPANY PREVIEW

Average application processing time
More than 1 month


Dress Code
Any

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 9176266535

Mobile No.
+63 9176266535


Benefits

Working Hours
Sunday
Closed
Monday
9:00 am-8:00 pm
Tuesday
9:00 am-8:00 pm
Wednesday
9:00 am-8:00 pm
Thursday
9:00 am-8:00 pm
Friday
9:00 am-8:00 pm
Saturday
Closed

COMPANY OVERVIEW

Callhounds Global Business Process Outsourcing is a leading BPO provider headquartered in the Philippines, Callhounds Global was founded by a group of Millenials with a collective 20+ years of BPO experience.

We provide high-end solutions to companies that need to outsource their business processes. We operate within purpose-built, first-class facilities that are strategically located in the capital to access the country’s most talented people. Our main markets are businesses in North America, Europe, Australia, and Asia.

WHY JOIN US?

Top Specialization