JOB DESCRIPTION
Operating as the lead point of contact for any and all matters specific to your accounts
• Building and maintaining strong, long-lasting customer relationships
• Communicate with prospect and existing clients to understand their needs and explain product value
• Proven ability to manage multiple clients at a time while paying strict attention to detail
• Help customers through email, phone, chat, online presentations and screen-share
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Prepares monthly statements by collecting data; analyzing and investigating variances; summarizing data, information, and trends.
• Prepares state quarterly and annual statements by assembling data.
• Responds to financial inquiries by gathering, analyzing, summarizing, and interpreting data.
• Provides financial advice by studying operational issues; applying financial principles and practices; developing recommendations.
• Prepares special reports by studying variances; preparing budgets; developing forecasts.
• Updates job knowledge by keeping current with financial regulations and accepted practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
JOB QUALIFICATION
A graduate of Accountancy with at least 2-3 years related experience
• Must be a Certified Public Accountant (CPA)
• Experience in a BPO / KPO setting is preferred.
• Good knowledge of Quickbooks Accounting software
• Knowledgeable in all Accounting process
• Above Average English communication skills (written and spoken)
• Proficient in MS Office application i.e., MS Excel
• Preferably with background in Account Management and Marketing
• Computer savvy
• Analytical, client-oriented, keen to details
• Willing to work in Taguig area
• Willing to work Night Shift schedule
OTHER JOB REQUIREMENTS
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COMPANY OVERVIEW
eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
- Medical Record Summarization
- Dictation Transcription (Medical and Legal)
- Medical Report Editing
- AMA Impairment Ratings
- Comprehensive Medical History Taking by Telephone
- Depo Summaries
- Incoming Mail Processing
- EHR Data Entry
- Utilization Review
- Live, Real-Time Virtual Scribe Services during Exam Encounters
- Live, Real-Time Virtual Medical Services
- Insurance Eligibility, Benefit, and Coverage Verification
- Claim Denial Appeals and other EOB issues
- Securement of Treatment Authorizations
- Patient Scheduling
- Patient Appointment Reminder Calling
- Billing and Collections
- Preparation and Transmission of Referral Letters
- Computerized Physician Order Entry
- Incoming Telephone Call Handling
- Full Telephone Receptionist Services
- Lunch Hour Telephone Coverage
- Claims Submission
- After Hours Telephone Coverage
- Patient Inquiry Handling
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Makati, the center of Manila, Philippines’ business district. Our Philippine offices are located in RCBC Plaza, which also houses the Canadian, Australian, German, and European Union Embassies. We selected the Philippines because of the availability, at a reasonable salary, of highly skilled doctors, nurses, and other medical professionals that speak English and understand American customs. The US healthcare industry, including American hospitals, consistently recruits from the same highly skilled pool of professionals employed by eData Services.
WHY JOIN US?
- NO EXPERIENCE NEEDED
- NO AGE LIMIT
- PAID ATTENDANCE IN TRAINING