JOB DESCRIPTION
The Production Assistant will improve overall operational efficiencies and processes, coordinate production schedules and purchase order logistics, sales administration, 3PL and inventory management, freight and logistics coordination, and address customer service requests.
JOB QUALIFICATION
SCHEDULE: 8 AM - 5 PM EDT follows Philippine Holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS
· Set up new accounts
· Process pre-paid and term orders
· Coordinate shipping
· Handle invoicing
· Fulfill tester orders, staff products, and sample requests
· Manage 3rd party logistics coordination
· Respond to customer service requests
· Submit and coordinate purchase orders and receive reports
· Handle quality control and freight coordination (ocean and air)
· Prepare international shipment paperwork
· Manage inventory
· Put document processes into writing
QUALIFICATIONS
· Bachelor’s degree holder
· Must be familiar with the following software: QuickBooks enterprise, Shopify+, Shipmonk, EDI, FedEX, and Microsoft Office
· Must have good verbal and written communication skills
· Must possess project management skills
· Experience in a multi-client environment
· Analytical skills with particular attention to detail
· Aptitude in data management, analytics, reporting preparation
· Ability to function in an autonomous environment—independent worker, self-directed
OTHER JOB REQUIREMENTS
WORK LOCATION
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COMPANY OVERVIEW
Join a company with values you can be proud of and a place where you can grow, be supported and reach your goals. Living our values every day is the reason people love working at DOXA - and it's all about Trust, Transparency, Inclusion, Excellence and Results. Together we can build culture of bayanihan with an eye toward lifting up our global community.
We care about you, your family, your community, and your wellbeing. The culture we provide as well as our competitive benefits are an investment in you as we strive to make an impact together.
Competitive PayWe are not a low-cost BPO because we believe in paying you what you are worth.
Premium BenefitsWe offer exceptional benefits to ensure you and your family have the coverage you need – from health plans and paid time off to daily meal subsidies. We treat your family as an extension of ours.
Flexible WFH OptionsWe give you the option to work from home or in the office. This gives the flexibility you need and allows you to spend what would be commuting time with your family and working towards your personal growth.
Culture Of ExcellenceWe have high expectations. Working with like-minded, driven people gives you the opportunity to learn from them, share knowledge, and lead alongside the best of the best.
Professional DevelopmentWe connect you with clients who share your same values and finding a role that encourages your strengths, you have the opportunity to realize your full potential and continue to grow.
Get to know us more. Please visit our website: www.doxa7.com