DUTIES AND RESPONSIBILITIES:

• Ensure smooth running of the Office Computer Systems
• Able to take responsibility of Issue Tickets assigned
• Monitoring and maintaining networks
• Troubleshoot systems and network issues
• Escalate network issues, after performing initial troubleshooting, to concern group
• Analyze issues and spot trends
• Establish good working relationship with other business units’ users
• Perform other task which may be assigned by the Supervisor/Manager.

QUALIFICATIONS:

• Candidate must possess at least a Bachelor’s/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Preferably 1-2 years experienced employees specializing in IT/Computer – Network/System/Database Admin or equivalent.
• Basic/Intermediate understanding of LAN/WAN networking, client-server applications, Internet, VPN
• Good knowledge and working experience on Windows platform and environment, OS installation and restoration
• Preferably with basic understanding on firewalls, switches and access point setup and configuration
• Basic experience on monitoring systems for network devices
• Application installation and setup
• Intermediate to advance troubleshooting skills
• Knows the use of ping, tracert and tcping
• Good working attitude even with minimal supervision
• Fluent in spoken and written English
• Fast learner
• Must be able to perform shift work and also on weekend and public holiday
• Applicants must be willing to work in Makati City
• Can start immediately