Retail Business Associate - Team Leader

Full-time Work Set Up:

Retail Business Associate - Team Leader

Full-time

JOB DESCRIPTION

 

1. Operations

• Ensures 100% manpower deployment to all sites handled

• Coordinate activities and updates of personnel to clients site supervisors

• Implements policies and guidelines to assigned area

• Disseminate policies, memos, and program to assigned area

• Ensures effective customer service and SLA compliance

• Site audit and compliance monitoring

2. People Management

• Supervises manpower of area handled

• Conducts performance evaluation and recommendation.

• Motivate and counsel manpower if needed

• Act as the point person of employees and client supervisors within the assigned area

3. Others

• Assist in recruitment as needed.

• Prepare operations update and reports

• Performs other functions as may be assigned by immediate superior from time to time

4. RBA

• Develop and maintain trust, rapport and credibility among assigned stores. • Conduct pocket trainings and product updates.

• Prepare inventory monitoring report, competitor’s activity for both consumer and gaming lineup, market trends and other relevant information, marketing promos, price adjustments, etc.

• In-charge on the visibility of merchandising materials (RSM role) in accordance with the client’s guideline.

• Manning of events, selling activities, outright claiming, and other related activities in store level.

• Prepare necessary reports and other function that may be assigned from time to time 

JOB QUALIFICATION

* Graduate of any 4-year course (Preferably IT, Business, or Marketing Graduate)

* Must be willing to be assigned and rove around NCR (esp. Pasig, Manila, Paranaque, Pasay, Makati and Mandaluyong

* Good communication skills

* Must have adequate knowledge in using MS application

* With at least 2 years experience in technical merchandising and gadget store sale

* Customer Service Oriented

* Trustworthy

OTHER JOB REQUIREMENTS

Education
Field of study
Specialization

COMPANY PREVIEW

Average application processing time
Less than 1 week


Dress Code
Any

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 9338288217

Mobile No.
+63 9338288217

Company Size
2000 employees

Benefits

Working Hours
Sunday
Closed
Monday
8:00 am-5:00 pm
Tuesday
8:00 am-5:00 pm
Wednesday
8:00 am-5:00 pm
Thursday
8:00 am-5:00 pm
Friday
8:00 am-5:00 pm
Saturday
Closed

COMPANY PHOTOS

COMPANY OVERVIEW

VISION
To be the face of service creating happy customers for businesses and enriching Filipino lives by providing meaningful jobs.

MISSION
CLIENTS: Create Happy Customers
INDUSTRY: Game Changer in Customer Service
EMPLOYEES: Career & Personal Growth + Happy Workplace
PROVIDERS: Win-Win Partnerships
COUNTRY: Contribute to Economic Growth thru Jobs Generation
PLANET: Sustainable Practices

WHY JOIN US?

CORE VALUES
Customer First
Service Excellence
Integrity & Accountability
Innovation
Fighting Spirit
Malasakit
Fun at Work
Sustainability

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