The Sr. Network Engineer leads in the building and augmenting of the global network. Additionally, providing oversight and mentoring to lower level network engineers will be critical in overall team collaboration and growth. This role will provide appropriate input and have a leading voice in the design and implementation of a global BPO using current industry standards. A strong business acumen and ability to effectively communicate within a technical forum and with C-level leadership is a requirement for success.

• Knowledge of the ITIL framework & philosophies including Incident, Problem, & Change
• Advanced knowledge of adjacency routing and fabric networks
• Strong knowledge of multiple brands of next-Gen firewalls such as Cisco & Juniper, Palo Alto is preferred
• Strong knowledge of SDWAN architectures and technologies such as FatPipe
• Familiar or direct knowledge of call center (insource or outsource) environments & needs
• Familiar with cloud based corporate phone services
• Demonstrated ability to learn new concepts and apply them to the business environment
• Ability to read and interpret documents, instructions and information
• Ability to speak effectively to groups courteously and tactfully in person, on phone, etc. about technical or complex issues
• Ability to analyze/interpret and solve problems with little supervision
• Ability to make decisions in concert with policies, procedures, objectives and philosophies of the company is essential
• Required to travel up to 25% of the time by automobile or airplane both domestically and internationally

Protects organization's value by keeping network-related information confidential