The SOC Analyst is responsible for a broad range of responsibilities with a primary emphasis on 24/7, Log analysis, threat and event monitoring and data loss prevention to contribute to effective remediation of security incidents.

Duties & Responsibilities:

? Be part of the primary service relationship interface between customers and TIM SOC Operations. ? Support in carrying out SOC-as-Service project system implementations for customers using the IT service management framework, which involves the whole ITSM and ITIL Framework.

? Monitors alert, health of security sensors and endpoint from SIEM.

? Collects data and context necessary to initiate Incident Response work.

? Creates tickets and ensure regular update to tickets is being performed.

? Escalates to SOC Specialist Level 2 items that has been categorized as actionable information security incidents.

? Perform other duties and functions deemed necessary for TIM SOC Unit.

Qualifications:

Education:

o Must be a graduate of Computer Studies/Computer Engineering/Information Technology/Electronics Engineering or equivalent

Experience:

o With at least 1-2 years working experience in a SOC Operations environment

o Must have at least 1 significant certification (CCNA Routing & Switching, CCNA Wireless, CCNA CyberOps, CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), EC Council Computer Hacking Forensics Investigator, EC Council: Certified Ethical Hacker (CEH), ITIL, Windows Admin, Linux Admin, Customer Service)

Skills & Competencies:

o Familiarity (1-2 years experience) on the following:

• ITIL o IP Networking o Monitoring Systems (SIEM, WAF, Email Gateway)
• Network Troubleshooting
• Systems Troubleshooting
• Application / Web Programming
• Cybersecurity Fundamentals
• Firewall intrusion detection, prevention, and protocol
• Different Security Threats (Spam / Phishing Email, Social Engineering, Malware, DDOS, Brute Force Attack, etc.)
• Penetration Testing & Vulnerability Testing