Customer Service Representative

Full-time Work Set Up:
1 - 2 Years of Experienced Makati

Customer Service Representative

Full-time

JOB DESCRIPTION

Do you want to be part of our growing team and experience a fun-filled working environment while enhancing your professional skills for career advancement? 

 

As the company’s Customer Service Representative, you must:

 

  • Attend to customer calls attentively, politely and in a timely manner.
  • In charge in customer service calls ticketing and handling customer complaints.
  • Remind encountered customers for payment due.
  • Updates job knowledge by familiarizing self of product information, features, specifications and other related work processes that may use in customer orientation.
  • Give earliest promise date to customer based on calendar dashboard.
  • Adheres to standards and guidelines of service calls ticketing.

As a Customer Service Representative, you will receive:

  • Complete government mandated leaves
  • Annual Merit Increase
  • Paid VL/SL and EL
  • Free Pre-Employment Medical Exam
  • 2Days Intensive Product and Company Orientation 
  • Birthday Incentive

JOB QUALIFICATION

To be a Customer Service Representative, you must be:

  • Graduate of any 4 year course
  • With atleast 6 months Customer Service Experience
  • Has good oral and written communication skills
  • Resilient
  • Professional and courteous demeanor
  • Flexible

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Others
Specialization
Customer Service

WORK LOCATION

Makati

COMPANY PREVIEW

Average application processing time
Less than 2 weeks


Dress Code
Formal

Language
Filipino
Industry
Manufacturing

Telephone No.
+63 9178233926

Mobile No.
+63 9175375554

Company Size
600 employees

Benefits

Working Hours
Sunday
Closed
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed

COMPANY PHOTOS

COMPANY OVERVIEW

KOLIN prides itself as one of the country’s prominent air conditioning company— committed to providing high quality home appliances and services at reasonable prices.

Through continuous product, system development and personnel training, KOLIN aims to constantly manufacture and offer home appliances that are convenient, energy-saving, and eco-friendly to suit the refined lifestyle and requirement of our customers while helping to preserve the environment.

WHY JOIN US?

Top Specialization