JOB DESCRIPTION
-Lead and direct the Human Resource team to deliver a comprehensive HR services to the business
-Employee Relations managing absence, discipline, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement
-Performance Management: coaching managers on performance management issues and processes
-Learning & Development: providing guidance on development for Managers and their teams
-Training: Implementing the training and development agenda; identify areas that need attention and improvement
-Recruitment & retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns
-Mass hiring of credit collectors, tele collectors and desk collectors, process on boarding and facilitate end to end recruitment
-Policy & procedures implementation of new HR policies, procedures and processes
-Processing visa of expat employees including 9g visa and AlieN Employment permit (process and oversee requirements and documentation)
-Checking payroll, incentives and concerns of the likes
-Ensure all Company policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies.
-Working with senior managers, coaching them and advising on all people issues
-Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills
-Crafting of business and people solutions
-Managing HR budgets
-Oversee entire HR & Admin Department
_Working with multinationals and expat with global mindset
JOB QUALIFICATION
- Graduate of BS Psychology or any 4 year Business Related Course
- Masters Degree is an advantage
- Minimum of 5 years working experience as HR Manager
- Knowledge and experience with HR basic functions e
- Analytical and Proactive
- Assertive and with good communication skills both written and oral
- Personable and oriented and can deal with different type of people
- Hardworking and can work under pressure
- Computer literate
OTHER JOB REQUIREMENTS
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COMPANY OVERVIEW
Aiqon’s operational centres in Malaysia, Singapore, Philippines and Australia provide an extensive collection network, which together with its global affiliations allows the group to offer debt recovery services both locally and internationally.
In this highly competitive and results oriented environment, Aiqon deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical.