- Liaising with existing staff to clarify job descriptions and related expectations.
- Studying and contributing to the operations and climate of our company.
- Drafting instructional manuals, on boarding materials, and other relevant documentation.
- Administering regular, detailed needs assessments to identify skills deficits.
- Orienting new hires to their function within the grand scheme, as well as established company norms.
- Addressing skills deficits through tailored in-house training.
- Coordinating external training as the need arises.
- Monitoring staffs' performance by liaising with line managers and department heads.
- Availing yourself as a sounding board for all employees with the explicit aim of improving their orientation and training.
- Upholding confidentiality, unless legally mandated to do otherwise.
- TRAINING OFFICER REQUIREMENTS:
- Bachelor's degree with an appropriate business science major is preferred.
- Qualification in Instruction and/or learning design is advantageous.
- Demonstrable experience as a training officer.
- Knowledge of all relevant performance tracking software and indices.
- Thorough understanding of contemporary HR and business procedures.
- Excellent verbal and written communication.
- Ability to conduct thorough needs assessments to gauge training needs.
- Strong desktop and in-person research, presentation, and reporting skills.
-Energetic, determined, and highly capable disposition.