Technical Training Lead (software)

Full-time Work Set Up:
3 - 4 Years of Experienced Cebu Metro

Technical Training Lead (software)

Full-time

JOB DESCRIPTION

TECHNICAL(SOFTWARE) TRAINING LEAD

 

RESPONSIBILITIES:

 

This person would be responsible for the following:

  • training new people internally or with client
  • internal user guide documentation for wiki
  • client user guide documentation
  • Documenting FAQs
  • Documenting Support Knowledge base
  • Creating training videos
  • Training new developers on the software

JOB QUALIFICATION

Qualifications

  • Graduate of  IT or any course
  • With at least 2 years of work experience as a Technical Training Lead
  • Understands the usage of the App and its functionalities and etc.
  • Strong written and verbal communication skills
  • Understanding of common software development and software project management practices
  • Robust problem-solving skills

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Software

WORK LOCATION

Cebu Metro

COMPANY PREVIEW

Average application processing time
Less than 1 week


Dress Code
Casual

Language
English
Industry
BPO / Call Centers

Telephone No.
+63 323837017

Mobile No.
+63 9950930413

Company Size
130 employees

Benefits

Working Hours
Sunday
Closed
Monday
Closed
Tuesday
8:00 am-5:00 pm
Wednesday
8:00 am-5:00 pm
Thursday
8:00 am-5:00 pm
Friday
8:00 am-5:00 pm
Saturday
8:00 am-1:00 am

COMPANY OVERVIEW

 

DNA Micro, Inc. is a technology services company that has been providing best-in-class technology projects for 22 years. What sets us apart is our collaborative and tailored approach to assisting clientele in crafting cost-effective technological solutions from inception to delivery and support. We rely on the right tools for the job, not a one-size-fits-all tech stack. We empower our employees to make sound, on-the-spot decisions and freely express worthwhile ideas in order to build value into every project.

Our company is a place to learn, create and prosper. We know it takes top-notch people to produce industry-leading work, which is why our team of designers, developers, project managers, writers and artists are always looking to improve through powerful research and development as well as continuous internal education. We treat teamwork as an art form and aim to create a thriving partner ecosystem. All our clients become a part of our team and we take on the challenges and celebrate the victories together.

DNA Micro is not merely fueled by profit. For years, our strong sense of social responsibility has become our impetus to give back to the community not only through monetary assistance but also through volunteerism. We are truly proud of our heritage and while we are serious about the work we do, we still like to keep things light. We listen, learn and laugh!

DNA Micro — turning visions into reality with smart design and the right technology. Build with us.

WHY JOIN US?

We treat teamwork as an art form and aim to create a thriving partner ecosystem. All our clients become a part of our team and we take on the challenges and celebrate the victories together. Our work environment is family-oriented.

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