IT Manager - Makati - 80K - Temp WFM

Full-time Work Set Up:
More than 5 Years of Experienced Makati

IT Manager - Makati - 80K - Temp WFM

Full-time

JOB DESCRIPTION

Position: IT Service Delivery Manager

Requirements:

  • 3 years in an IT Manager or IT Service Delivery Role
  • 2 years of ITIL Experience
  • Blockchain Experience is a plus

Salary: UP to 80K

Location: Makati

Work Set Up: Temporary Work from Home

Need: ASAP

 

Responsibilities

  • Interacting with the customer and business team, understanding the SLAs and coordinating the first level support to support and maintain our business services/products and the infrastructures (main responsibility).
  • Enabling value for customers through services.
  • Leading client engagement and having the responsibility to ensure that the client receives services to their agreed deliverable’s and to the required standard of quality, within specified SLA’s.
  • Being in charge of overseeing incidents and requests by making sure the quality of service delivered is as high as possible with high performance and accurate reporting.
  • Implementing global service delivery processes making sure systems and methodologies are up to date.
  • Completing monthly, quarterly and annual service review.
  • Being involved for conducting assessments to ensure software and hardware components are up-to date and liaising with technical staff to maintain utility upgrades.
  • Being responsible for the operation, maintenance, and repair of information technology systems. Maintaining proper records of technical and procedural operations.

 

 

JOB QUALIFICATION

Skills and Experience

  • You have 3-5 years of experience as an IT Service Delivery manager role
  • You bring solid IT knowledge with hands-on attitude
  • Good understanding of Service Management principals – ITIL etc.
  • You have good composure, and can work under pressure
  • You know how to manage a budget and you have a great ability to prioritize
  • You are a good communicator with good relationship skills, ability to drive change, stakeholder management
  • Blockchain experience a plus.

OTHER JOB REQUIREMENTS

Education
Bachelor's/College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Network/Sys/DB Admin

WORK LOCATION

Makati

COMPANY PREVIEW

Average application processing time
More than 1 week


Dress Code
Any

Language
English
Industry
Human Resources

Telephone No.
+63 917 320 5643

Mobile No.
+63 9 173 2056

Company Size
10 employees

Benefits

Working Hours
Sunday
Closed
Monday
9:00 am-6:00 pm
Tuesday
9:00 am-6:00 pm
Wednesday
9:00 am-6:00 pm
Thursday
9:00 am-6:00 pm
Friday
9:00 am-6:00 pm
Saturday
Closed

COMPANY OVERVIEW

weSource, which is based in Quezon City, Metro Manila, Philippines was established in 2019. Primarily, the goal of the company is to be able to help employers find the perfect employees matching their business needs.

Vision: Be part of the success of our partners through providing only the best candidates that fit their business needs

Mission: To be an effective business partners that delivers best quality candidates to help in their successes

Core Product:

Talent Sourcing:

weSource partners with organizations on successfully hiring the best-fit professionals to join their business by Candidate Sourcing & Conducting Initial Screening prior to endorsement to the partners for their hiring process. We value the time of our partners so we guarantee that only the candidates who exceed the minimium requirements are presented.

 

WHY JOIN US?

Top Specialization