JOB DESCRIPTION
As a Customer Service Representative, you will provide excellent customer service by means of assisting our clients with their queries via phone, SMS or email and resolve any emerging problems with utmost accuracy and efficiency.
JOB QUALIFICATION
QUALIFICATIONS:
- Graduate or Undergraduate of any course
- Must have at least 1 year experience handling international accounts - but we do accommodate no experiences but with effective communication skills. specifically in English language
- Must be amenable to work in a graveyard shift
- Must have working knowledge with Microsoft tools
- An experience in a voice account/appointment setter is a plus
SKILLS REQUIRED:
1. Effective Communication - English Proficiency (speaking and writing)
2. Attention to Detail
3. Able to multitask – handling different tools/systems
OTHER JOB REQUIREMENTS
WORK LOCATION
MakatiCOMPANY PREVIEW
Dress Code
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Telephone No.
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Company Size
COMPANY OVERVIEW
DiaVox (DNI LLC) is a California-based company established to design, develop and distribute high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace.
DiaVox has established international operating companies in major cities providing sales, software development and engineering support services for our end-users, partners and organizations - which have helped develop end-user confidence in the Diavox product line. Currently we have three (3) DiaVox International offices situated around the world, Diavox DNI LLC (California, USA), Diavox Technologies, SARL (Beirut, Lebanon), and Diavox Network Inc. (Manila, Philippines).
As part of our commitment and corporate vision, DiaVox will continue to expand its product line to meet the demands and technological challenges of the future as dictated by the individual needs of its wide-range of partners.
WHY JOIN US?
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Diavox offers advanced development of cross platform voice processing applications to fit our clients’ needs.
Our company has given a chance to various individuals to gain not only employment opportunities but for them to uplift themselves, build self-confidence and self-esteem which will allow them to start fresh and reach their dreams.